Scrum Master

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

JIRA Expert Scrum Master- TD Senior  

Opportunity

Transformation Delivery @ EY provides a rewarding career targeted toward becoming a professional in complex business, technology, and infrastructure transformations. If you have a passion for rallying together with a team to solve the most complex challenges in today’s marketplace, come join our dynamic TD team!

As a JIRA Expert Scrum Master, you will play a crucial role in optimizing our clients project management processes by leveraging JIRA's capabilities to their fullest potential. You will be responsible for configuring, customizing, and maintaining JIRA instances across various projects and teams within our organization.

Job Description

• Jira Configuration and Customization: Configure JIRA workflows, screens, fields, permissions, and notifications to meet the needs of different projects and teams. Customize JIRA dashboards and reports to provide visibility into project status, progress, and key metrics.
• Integration and Automation: Integrate JIRA with other tools and platforms (e.g., Confluence, Slack) to streamline workflows and enhance collaboration. Implement automation rules and scripts (using tools like ScriptRunner) to automate repetitive tasks and improve efficiency.
• User Support and Training: Provide guidance and support to users on JIRA best practices, functionality, and usage. Conduct training sessions or workshops to onboard new users and enhance the skills of existing users.
• Administration and Maintenance: Perform routine maintenance tasks, including user management, backups, and upgrades, to ensure the stability and reliability of JIRA instances.
• Monitor system performance and troubleshoot issues related to JIRA configurations or integrations.
• Continuous Improvement: Stay updated with the latest JIRA features, plugins, and industry best practices.
• Proactively identify opportunities for process improvement and optimization within the JIRA environment.
• Seasoned Scrum Master: Guiding high performing teams through Agile practices for continuous delivery of value.

Qualifications:

• Graduates / BE - B. Tech / MCA
• 6+ years of experience as a JIRA Administrator or JIRA Expert.