Supervisor

Primary Duties and Responsibilities

Under the general direction of the Multi-Site Manager, the Site Supervisor is responsible for managing a medical site location that provides ambulatory patient care services.

The Site Supervisor is responsible for overall planning, development, coordination, implementation and management of all medical office administrative functions and related medical office activities.

The primary focus of the position includes day to day operations, communication, ensuring staff provide high quality, cost effective care and patient focused services to patients.

This role monitors staff and ensures team is positioned for success, acts as a liaison between service delivery team and physicians, and identifies continuous performance improvement opportunities.

Manages team timekeeping, coordinates recruiting, hiring, and onboarding.

Manages department budget, oversees billing and collection activities, and prepares reports and metrics.

Assists with sales, marketing, and expansion activities.

Performs other duties as assigned.

Qualifications

Education and Experience
Required:

• 3 to 5 Providers and/or overseeing at least one urgent care office/location
• 2 years’ experience in an Ambulatory Care Leadership position
• Formal training in medical terminology
• Proficiency in word processing and spreadsheet programs
• Current knowledge of computer hardware and software functions and interactions

Preferred:

Associates Degree in related field or licensed candidate

License Required

N/A

License Preferred

N/A

Certifications Required

N/A

Certifications Preferred

N/A

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.