Business Process Specialist

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.    Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.    Join us to drive positive, lasting change that moves missions and the government forward!  

Accenture Federal Services is currently seeking a Business Process Specialist.

Responsibilities: 

• Customer & Project Support Support customer-facing activities, including gathering requirements, documenting needs, and assisting senior team members during meetings. Shadow project leads to learn delivery processes, customer expectations, and stakeholder communication. Assist in preparing presentations, status updates, and project documentation.
• Operational / Office Management Support Provide general office support such as scheduling, visitor coordination, meeting setup, and logistics. Maintain project files, trackers, and action logs to ensure operational organization and accuracy.
• Business Analysis Tasks (with Guidance) Assist in mapping business processes, identifying pain points, and documenting workflows. Support data collection, simple analysis, and report preparation. Contribute to drafting user stories, requirement summaries, or procedural documentation under supervision.
• Security & Compliance Complete all actions required as part of initiating a federal security clearance process (paperwork, interviews, training). Adhere to data handling, security, and compliance policies while working in customer spaces

Here's what you need:

• Bachelor’s degree (business, IT, communications, or related field)
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.). 

Nice to have:

• Prior internship or exposure to federal, consulting, or analytical work.
• Comfortable working in a fast-paced environment with shifting priorities.
• Demonstrated attention to detail and organizational ability.
• Familiarity with MS Office or collaboration tools (Teams, SharePoint, etc.). 
• Success Attributes Professionalism and reliability in customer-facing scenarios.
• Willingness to learn and take direction.
• Proactive mindset and desire to grow into more complex analytical responsibilities
• Strong written and verbal communication skills.
• Ability to work on-site daily in a customer environment.
• Interest in consulting, business analysis, or project delivery. 

Clearance:

• An active TS/SCI security clearance is required.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:$72,600—$132,100 USD   What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.   Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.   Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.   Requesting An Accommodation  Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.   If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.