Knowledge Management & Operations Associate

Company Overview 

ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London, Zurich and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.

Role Overview

We are looking for a collaborative and detail-oriented Knowledge Management and Operations Associate to join our Compliance and Operations team. This role will support project teams with knowledge management initiatives and contribute to company-wide compliance and operational activities. Based in India, this position reports to the Director of Compliance & Operations located in the United States.

This is a dual-function role that combines the strategic organization of knowledge resources with the execution of key operational and compliance processes. The ideal candidate is proactive, organized, and passionate about enabling teams through effective knowledge sharing and operational excellence.

Key Responsibilities

Knowledge Management

• Maintain and regularly update internal knowledge repositories, including project documentation, regulatory resources, and industry insights.
• Collaborate with project teams to ensure alignment with knowledge management policies and procedures.
• Support audits of knowledge management practices in partnership with the Director.
• Assist teams in locating and utilizing relevant data, frameworks, and best practices for client engagements.
• Administer knowledge platforms (e.g., SharePoint), manage user permissions, and coordinate with IT for enhancements.
• Develop and implement strategies to improve knowledge accessibility and usability.
• Organize and manage the knowledge management database and project close-out process
• Maintain the department’s SharePoint site to ensure content is current, relevant, and user-friendly.
• Participate in client audits related to knowledge management, as needed.

Operations

• Enter, update, and maintain accurate data in internal systems and databases.
• Organize and manage large datasets to ensure data integrity and accessibility.
• Conduct regular data quality checks and resolve discrepancies.
• Prepare and distribute compliance reports to internal stakeholders.