People Operations Manager

Manager, People Operations

The Manager, People Operations serves as a high-impact leader and true strategic operator within the People organization. Reporting to the Vice President of People & Culture, this role acts as the engine behind the function—combining deep subject matter expertise with operational rigor to lead, optimize, and evolve Crescent’s People Operations capabilities across performance management, compensation, benefits, payroll, compliance, audit, social responsibility, and analytics. This role ensures Crescent’s people programs are competitive, financially sound, and culturally aligned—contributing to the broader People Strategy and fostering a high-performing environment where all people can grow.

As both a builder and optimizer, this leader owns the operational foundation of HR—designing, implementing, and continuously improving processes and systems to establish scalable, consistent practices rooted in operational excellence. With a strong focus on employee experience, this role ensures the delivery of effective, seamless processes that support the full employee lifecycle. They deliver actionable reporting and analytics that inform strategic decision-making, workforce planning, and organizational effectiveness, serving as a key enabler of data-driven insights across the business.

This is a hands-on leadership role at a pivotal stage of growth—ideal for someone who thrives in building from the ground up, creates order from ambiguity, and excels at developing scalable, sustainable systems. The successful candidate brings a balance of strategic thinking and executional discipline, with a strong orientation toward continuous improvement and employee experience.

This Manager of People Compensation and Benefits will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our Values of:

• Doing it Right
• Doing it Safe
• Doing it Well

Qualifications

Education & Experience:                                                                                                                   

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field.
• 7+ years of progressive HR leadership experience in compensation, benefits, compliance, payroll, and HRIS management.
• Professional certification (i.e. SHRM-CP, SHRM-SCP, PHR, SPHR, CEBS, CCP certification).
• Demonstrated experience partnering with Finance teams on budgeting, accruals, and fiscal reporting.