Stock Controller

HOURGLASS COSMETICS – Stock Controller (Part Time 3 days/24 hours), Selfridges Oxford Street
3 MONTH FIXED TERM   

Hourglass Cosmetics is a vegan and cruelty-free brand that exists at the revolutionary intersection of science, beauty, and luxury. Established in 2004, Hourglass is known for its breakthrough formulations, technological innovations, and unwavering commitment to reinvention. Following its debut at Barneys New York, the brand has expanded into Bergdorf Goodman, Sephora, Nordstrom, and Space NK in the U.S. and into 1,000 doors worldwide. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

In this fast-paced Stock Controller role, you will be responsible for the day to day management and organisation of the stockroom at Selfridges Oxford Street. Working closely with the store management team, you will ensure stock is received, stored, replenished and maintained accurately and efficiently, supporting the smooth running of the business and ensuring products are available when needed. 

This is an ideal opportunity for someone who is highly organised, reliable and detail-oriented, with a hands-on approach and a genuine interest in working within a fast-paced luxury beauty retail environment. 

The role will be primarily based in the stockroom, with a strong focus on maintaining excellent stockroom standards, processing deliveries, replenishing the shop floor, managing lost sale reports and keeping stock records accurate.

WHAT YOU DO:

Stockroom Management

• Manage the day to day organisation and upkeep of the stockroom.
• Ensure all stock is stored neatly, safely and in an organised manner.
• Receive and process deliveries accurately and efficiently.
• Check deliveries against delivery notes and report any discrepancies.
• Ensure new stock is correctly labelled, organised and stored.
• Ensure stock is easy to locate and readily available when required.

Stock Replenishment

• Replenish stock on the shop floor as required throughout the day.
• Record lost sales and liaise with the Hourglass Operations team to rectify.
• Monitor stock levels and ensure key products are available for the store team and customers.
• Respond quickly to replenishment requests from the management team.
• Support the team during busy trading periods to ensure the shop floor remains fully stocked.
• Complete Tester and Collateral orders: ensure testers and relevant stock requirements are replenished where appropriate.
• Communicate any stock shortages or availability issues to our Operations team.

Stock Accuracy

• Support regular stock counts and inventory checks.
• Ensure stock movements are recorded accurately.
• Investigate and report stock discrepancies where required.
• Process stock transfers, returns, damages through our DIF process.
• Support stocktakes and other inventory activities as required.

Team Support

• Work closely with the Hourglass management team to understand daily stock requirements.
• Respond to requests from team members in a timely and helpful manner.
• Support the wider team during deliveries, launches, events and busy trading periods.
• Communicate clearly with the team regarding stock availability and any issues

WHAT YOU’LL GAIN:

• Experience working within the stockroom of our Global Flagship department store.
• Hands-on experience across stock management, inventory and retail operations.
• An understanding of how effective stock management supports a successful retail business.
• Experience working alongside both Selfridges and brand teams.

YOU’LL LOVE THIS JOB IF:

• YOU ARE ORGANISED: You enjoy keeping things tidy, structured and easy to find.
• YOU ARE DETAIL ORIENTED: You understand the importance of accuracy when receiving and managing stock.
• YOU ARE RELIABLE: You take ownership of your responsibilities and can be trusted to get the job done.
• YOU ARE HANDS-ON: You are happy being active throughout the day and getting stuck into the practical side of the role.
• YOU ARE A TEAM PLAYER: You enjoy working with others and supporting the store team whenever needed.
• YOU ARE FAST-PACED: You can work efficiently during busy periods and manage changing priorities.
• YOU ARE PROACTIVE: You notice when something needs to be done and take action without always needing to be asked.
• YOU ARE COMMUNICATIVE: You are comfortable speaking with the store team and flagging any stock issues or requirements.

QUALIFICATIONS:

• Previous experience in a stockroom, warehouse, retail or similar operational role is desirable.
• Previous experience within beauty or luxury retail is advantageous but not essential.
• Strong organisational skills and excellent attention to detail.
• Comfortable working in a fast-paced retail environment.
• Reliable, punctual and able to manage daily responsibilities independently.
• Good communication and interpersonal skills.
• Comfortable with physical aspects of the role, including moving and handling stock.
• Able to work effectively as part of a team.
• Comfortable using basic computer systems and stock management systems.
• Flexible and willing to support the wider store team when required.
• Must be able to travel to Selfridges Oxford Street for the duration of the 3-month fixed term contract including Christmas and New Year.

Your application will be stored in our system/CRM/etc for maximum 1 year after the date of your application. If you don’t want us to keep your details, please inform us by phone at 310-392-7799.

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