Account Manager

Reports to: VP, Principal
Years Experience: 2-3 Years
Department: Client Services

The Position:

We are seeking an Account Manager to join our team! This position will support multiple pharmaceutical clients and the internal team members assigned to those clients. You should be able to multi-task, be detail oriented, and have the ability to work well with clients. You must be a self-starter, have the ability to juggle multiple projects and possess a strong sense of urgency.

The Responsibilities:

Includes, but not limited to the following:

• Provide tactical support to Account Management and cross-functional internal team specifically on pharma clients, focusing on trafficking, project coordination and day-to-day campaign execution.
• Prepare account service-related documents such as meeting agendas, meeting reports, status documents, internal feedback memos and other client communications and correspondence.
• Traffic creative assets to the media team across traditional and digital channels (daily, weekly, monthly).
• Ensure clarity of client feedback and clearly communicate client direction to internal team (including creative, media, analytics and other client deliverables as needed).
• Provide tactical support and execution throughout positioning, brand strategy, market development, HCP and patient engagement, launch planning and integrated/omnichannel activation for pre-commercial and launch-stage brands.
• Partner across Commercial/Marketing, Medical Affairs, Market Access, Regulatory, Clinical, Patient Services, Sales/Field, analytics, market research and competitive intelligence to support cohesive commercialization strategies.
• Support tactical execution of strategies that effectively engage key stakeholders, including HCPs, patients and caregivers, KOLs, advocacy organizations and other influential audiences throughout the product lifecycle.
• Update creative rotation documents. Work closely with the Media team to ensure all creative assets have been provided for media buys.
• Maintain all digital and creative trackers, ensuring flight dates and deliverables are kept up to date.
• Provide support and coordination throughout the entire life of a project / campaign, including but not limited to: project briefing process, creative / deliverable review, facilitating client direction / feedback, finalizing deliverables, trafficking and campaign performance reporting. 
• Handle ad hoc client questions & requests as needed.
• Participate in discussions during client meetings and conference calls.
• Assist in creating PowerPoint presentations.  
• Compile reporting for clients as needed.
• Create case studies for past campaigns.
• Keep in contact with clients throughout all stages of project development.
• Work closely with project managers on all projects.
• Attend to the needs of the client and continually seek ways to add value to their  relationship with BPD.
• Develop and maintain a working-level understanding of assigned client’s industries, company culture, products/services and strategic communication plan.
• Assist with other duties as required.

The Essentials:

• 2-3 years’ experience.
• Pharma advertising agency experience required
• Knowledge of general agency process and terminology, as well as pharma-specific industry process and terminology
• Proficiency in Veeva PromoMats strongly preferred.
• Strong written and verbal communication.
• Strong attention to detail and organizational skills. 
• Ability to manage multiple conflicting deadlines and prioritize accordingly.
• Proficient in Microsoft Office.
• Digital experience is a plus.
• Ability to travel as needed.

The Vision:

BPD Health is the strategic growth partner trusted by the most ambitious brands in health. Purpose-built for health brands, health systems, pharmaceutical companies and healthcare innovators, we help organizations grow by connecting market position, team engagement, physician referrals, patient demand, payer relations and community impact into one coordinated growth system. As part of MJH Life Sciences, we give clients direct access to the largest physician engagement network in the U.S.

Unified BPD unites our diverse backgrounds and perspectives into a stronger collective—one that fosters a more inclusive, impactful future for our people, our clients, and healthcare as a whole. Guided by ongoing reflection and learning, we respect every race, ethnicity, gender expression, sexual identity, ability, and life experience.

As BPDerrrs, we:

• Celebrate and value what makes each of us unique;
• Unite around our shared purpose to ignite greatness in those we serve and, by extension, help them improve the health to the communities they serve;
• Lead through inclusive work that authentically connects with all consumers and champions health equity for all
• Lean into honest dialogue, acknowledging that building a diverse workforce, fostering belonging, and creating the best, most inclusive work for our clients and their communities is an ongoing journey.

This commitment ignites our organization’s greatness and grounds the brilliant work we do for our clients and communities.

 

BPD is proud to be an Equal Opportunity employer. BPD recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.