Operations Manager

Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. 

Position Overview 

The Operations Manager III will work as a contractor to support the Office of the Under Secretary of War for Intelligence and Security (OUSW(I&S)) Sensitive Activities & Special Programs (SASP).  

Work Location: Pentagon, Arlington, VA

Clearance:  TS/SCI Clearance

Job Responsibilities and/or Success Factors

Operational Leadership: 

• Oversee and manage daily operations within the Influence and Perception Management Office, ensuring alignment with strategic objectives.
• Develop and maintain effective quality control programs to ensure services are performed to the highest standards. 

Security and Compliance: 

• Identify and mitigate security incidents, developing response measures for government leadership.
• Serve as the Program Security Officer (PSO) and subject matter expert for special security and special access program support in SCIF and SAPF environments. 

Coordination and Management: 

• Monitor access to SCIF/SAPF and ensure compliance with physical and administrative security requirements.
• Coordinate with the OUSW(I&S) Special Access Program Central Office, Special Security Office, Joint Staff, and Military Services security offices for guidance and resolution of security-related issues. 

Program and Policy Management: 

• Initiate and coordinate Program Access Requests (PARS) and facilitate Alternate Compensatory Control Measure (ACCM) accesses.
• Update and maintain classified access management systems of record. 

Facility and Resource Management:

• Coordinate facility, equipment, communications, and IT needs specific to SCIF/SAPF requirements.
• Prepare for and assist during required security inspections. 

Strategic Planning and Reporting:

• Assist in developing and executing approved policies and procedures for safeguarding SAP, SCI, and collateral data in support of DoW and federal interagency operations.
• Review, monitor, and report the status of action items, activities, and products using the CATMS and JSAP systems. 

Education and Minimum Qualifications 

• Must be a US Citizen with an active TS/SCI Clearance.
• Bachelor’s Degree is required.
• Minimum of 10 years of experience in operations management, preferably within a defense or intelligence environment.
• Experience in managing security operations and special access programs.
• Strong organizational, communication, and leadership skills.
• Ability to work independently and collaboratively in a high-stakes environment.
• Proficiency in managing classified information and understanding of security protocols.  

AAP Statement

We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.