Business & Service Operations Intern

About the Job

We are seeking a motivated and detail-oriented intern to join our team within the IF&IS at Allianz Global Network as Business & Service Operations Intern. Reporting to the Chapter Area Lead, the intern will support service managers, product owners, and strategic project initiatives across the organization.

This internship offers a unique opportunity to gain hands-on experience in service management, product ownership, and strategic project coordination. The intern will work closely with various departments to support project management activities, optimize workflows, and contribute to strategic initiative.

What you do

• Assist with planning, tracking, and coordinating project activities across multiple departments, including follow-up on action items, deadlines, and dependencies.
• Identify operational bottlenecks and propose improvements to optimize workflows.
• Contribute to service documentation, reporting, process tracking, and performance metrics.
• Support product backlog refinement and alignment with stakeholder requirements.
• Participate in strategic initiatives by gathering data, conducting analyses, and preparing insights for decision-making.
• Assist with the preparation of business cases, presentations, and strategic briefs.
• Collaborate with cross-functional teams and stakeholders across Allianz Global Network to translate requirements into structured deliverables.

What you bring 

• Mandatory proficient communication skills (written and verbal) in English, German understanding is a plus 
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Teams)
• Project management & workflow coordination (collaborate with various departments to align resources, optimize procedures, and address any bottlenecks that may arise, take care of follow -ups)
• Strategic Thinking & Business Analysis, with the ability to interpret information and contribute to decision-making.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
• Proactive, curious, and able to work collaboratively in an international environment
• Familiarity with agile methodologies (Scrum, Kanban) is a plus.
• Hands-on experience with Power BI for building and maintaining dashboards and reports
• Basic knowledge of AI technologies, principles and their practical use.

 You can start immediately and are interested in an internship for 6 months in full-time (38h/week)