Driver Experience Manager
Posted 27 Jun 2025
Advertised as “Driver Experience Manager ”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- People management
No salary listed for this role.
Field of studyBusiness, Logistics (or related)
Study levelBachelor's
*Schedule = Wednesday - Saturday, 1600 - 0400*
About ITS Logistics
Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.
At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.
We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.
Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com
The Position
This position reports to the Terminal Manager and is responsible for managing driver performance and turnover along with other areas of the driver’s experience including recruiting, safety, and compliance.
Primary Duties:
- Manage hours of service and effectively execute freight/loads to ensure acceptable ITS service standards are met.
- Effectively manage points and document behaviors.
- Coach and develop drivers to have high and positive communication and safe driving habits.
- Coach and develop drivers to effectively utilize ITS technology including ELD’s and driver apps.
- Ensure drivers have acceptable pre and post trips and treat ITS equipment with respect.
- Build great relationships such that ITS drivers feel that they are an integral part of the organization.
- Participate in the effective recruiting and onboarding of drivers.
- Knowledge and capable of administering fleet safety responsibilities.
- Responsible for ADP and Time and Attendance functions.
Additional Duties:
- Recruiting
- Ensure staffing needs are met according to business needs.
- Work with business to identify current and future driver headcount.