Sales Engineer

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. 

Position Summary

As a Principal Sales Engineer, you will have a significant impact on the success of each sales presentation in which you participate and will share in its financial rewards. In this key position, you will contribute directly to the bottom-line health of the company.

As a Principal Sales Engineer, you will lead the technical sales strategy, deliver advanced product demonstrations, and guide customers through complex solution architectures. You’ll mentor other sales engineers, collaborate closely with product and engineering teams to align customer feedback with roadmap priorities, and support executive-level discussions. Your deep understanding of our technology, market landscape, and customer challenges will allow you to design and advocate for customer-tailored solutions that drive measurable business outcomes. Additionally, you will proactively resolve pre-sales technical challenges and act as a trusted advisor to both internal teams and customer stakeholders throughout the buying journey.

Key Responsibilities

• Complete mastery of all ExtraHop demo narratives
• Sufficiently versatile with the ExtraHop platform to conduct any ad-hoc demo upon request
• Key stakeholder in our demo creation/update process
• Maintain documents that are key to the SE workflow; deployment guidelines, POC best-practices, compelling use-cases, etc.
• Guide and mentor new ExtraHop SEs
• Recognized throughout the company as an expert in specific technologies/domains
• Recognized by peer SEs for their significant contributions that have benefited the broader SE community
• Ability to create and deliver public speaking sessions, blog posts, social media activity and analyst interactions.
• Interface with Product Management to relay market demands from prospects/customers and play a role in shaping the product roadmap
• Play an active role in the continuous refinement of our POC process; scoping questions/materials, output documents and best practices for aligning POC results to compelling business value