Sales Engineer

At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you. 

Position Summary

As a Sales Engineer, you will have a significant impact on the success of each sales presentation in which you participate and will share in its financial rewards. In this key position, you will contribute directly to the bottom-line health of the company.

Provide technical support and solutions to the sales team and customers prior to the sale. Maintain extensive knowledge of complex aspects of products and systems demonstrations required to educate the client. Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization. Answer client questions on product functionality, integration, and usage and solve pre-sales support problems. Apply knowledge of company products, customer technology and sales cycle in order to generate quality customer connections and sales for the company.

Key Responsibilities

• Demonstrate ExtraHop solutions, differentiate them from the competition and identify where they fit in the context of the wider market
• Independently conduct Proof-of-Concepts (POC), from installing the appliance to helping prospective customers interpret data in the context of their environment to preparing/presenting a summary of the value demonstrated
• Identify compelling events or specific business problems and offer the optimal ExtraHop solution that addresses that requirement
• Assess prospective customer needs and uncover requirements for ExtraHop security solutions in the cloud
• Articulate the security value proposition and key differentiating capabilities to prospective new customers and solutions partners
• Support sales process within qualifying opportunities, mapping technical capabilities to business drivers/corporate initiatives, and scoping a BOM
• Work with Regional Sales Managers and Sales Engineers to prepare and present proposals and RFIs
• Partner with our Sales and Product Development teams to develop cloud security solutions