Instructional Design Intern

Takealot South Africa's leading online retailer, is looking for a highly talented Instructional Design to join our team in 

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

Key Responsibilities

• Instructional Content Development: Assist in designing, developing, and updating interactive training materials, e-learning modules, digital learning assets, and standard operating procedures (SOPs) for operational and corporate teams.
• Data & Learning Analytics: Collect, analyse, interpret, and present operational and learning data to support decision-making, evaluate training effectiveness, and drive continuous improvement.
• Cross-Functional Collaboration: Work collaboratively with cross-functional teams including Operations, Supply Chain, Logistics, IT, Facilities, Health & Safety, and HR to gather training requirements and build targeted learning solutions.
• Reporting & Dashboards: Prepare clear reports, dashboards, and presentations to communicate learning metrics, training insights, and recommendations to key stakeholders.
• Process Documentation: Support the development, review, and maintenance of SOPs, quick-reference guides, and process documentation across business units.
• Performance Improvement & Needs Analysis: Monitor operational performance against key performance indicators (KPIs) and assist in identifying learning opportunities, skill gaps, and corrective training actions.
• Problem-Solving & Innovation: Participate in problem-solving initiatives by identifying root causes of performance/skill gaps, proposing practical instructional solutions, and supporting implementation.

Requirements & Qualifications

Qualifications & Education:

• N6 in Human Resource Management, Adult Education, or a related field(completed)
• No prior work experience required — this is an entry-level internship

Skills Required:

• Computer Literacy: Utilization of computers and digital platforms.
• Communication: Exceptional written, verbal, and visual communication skills.
• Time Management: Strong organizational skills and the ability to manage multiple instructional/training projects simultaneously.
• Analytical Skills: Capability to collect, interpret, and present data effectively.