Account Manager

At Bradken, we're equipping the resource sector to sustainably advance society. As a global leader in custom-engineered wear solutions and mining equipment, we partner with customers to solve complex operational challenges and deliver lasting value across mining and industrial operations.

We're seeking an Account Manager to support and grow our customer portfolio across Papua New Guinea. This is a customer-focused role where you'll build strong relationships, identify new business opportunities, and contribute to profitable growth while helping customers achieve their operational objectives.

About the Role

You will work closely with customers and internal stakeholders to drive sales performance, strengthen customer partnerships, and identify opportunities for sustainable growth across the region.

With a strong focus on Customer Centricity, you'll spend time understanding customer needs, maintaining regular site engagement, and ensuring solutions are aligned to operational requirements. You'll demonstrate Innovation by identifying market opportunities, supporting product and technical improvements, and contributing insights that help shape future growth. Through a One Team approach, you'll collaborate with Sales Coordinators, Manufacturing, Product Development, and Supply Chain teams to deliver outstanding customer outcomes.

Key responsibilities include:

• Managing regional sales performance and gross margin targets.
• Building and maintaining strong customer relationships through regular site visits and engagement.
• Identifying and developing new business opportunities across mining and associated industries.
• Supporting regional sales planning, forecasting, and growth strategies.
• Analysing sales performance, market trends, and customer requirements to drive informed business decisions.
• Working closely with internal teams to ensure customer requirements are met and opportunities are effectively delivered.
• Supporting process improvements, reporting activities, and market development initiatives.

About You

You are a proactive and commercially minded sales professional who enjoys building trusted customer relationships and identifying opportunities that create value.

You will bring:

• A technical trade background or tertiary qualification in Business, Sales, Marketing, or a related discipline (desirable).
• Experience within mining, fixed plant, or associated industrial markets.
• Experience in a customer-facing sales, account management, or business development role.
• Strong commercial awareness and customer relationship management skills.
• The ability to analyse market trends and identify growth opportunities.
• Experience working with internal stakeholders to deliver customer-focused outcomes.
• Strong communication, reporting, and organisational skills.
• A current driver's licence and willingness to travel regularly across the region.

Experience using Salesforce or similar CRM systems will be highly regarded.

Location Requirement: Candidates must currently reside in Papua New Guinea. We welcome applications from suitably qualified PNG Nationals and individuals with existing work rights and residency in PNG.

Why join Bradken

This role gives you the chance to stay close to the field, work on real mining equipment challenges and contribute to product improvements that matter to customers.

You will be part of a global business where engineering, customer focus and practical problem solving come together.

We offer:

• Safety first environment and mindset 
• Flexible work options
• Competitive Total Reward Packages, including Housing Allowance and School Allowance
• Employee Assistance Program for you and your family 

How we hire:

About Our Screening Process
As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, we may invite candidates to complete a one‑way video screening at a time that suits them.If you require adjustments or an alternative format, we’re happy to discuss this.

Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.

We respectfully request no recruitment agency approaches.

Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.