MSC Core Network Engineer
US$110,000 – US$150,000 / yr base salary
Posted 9 Jun 2026
Advertised as “MSC Core Network Engineer III (Req #1309)”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- III
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Remote
| Base salary | US$110,000 – US$150,000 / yr |
|---|
CertificationsCCNP Service Provider
Overview
*Shift: Monday–Friday: 6AM EST – 3PM EST
We are seeking a highly skilled Network Engineer to join our Managed Services team. In this role, you will provide expert-level network and systems support for our clients in a fast-paced, client-facing environment. The ideal candidate will bring a strong blend of Enterprise and Service Provider networking experience, with deep expertise in investigating and troubleshooting complex network infrastructures. This individual is a proactive problem-solver with advanced technical skills, a customer-first mindset, and a passion for delivering exceptional service and operational excellence.
Your Impact
The essential functions of this position include:
- Deliver high-quality network and systems support within a Managed Services Center.
- Provide full lifecycle systems support for clients, including implementation, troubleshooting, diagnosis, and resolution of complex issues.
- Own issues end-to-end until successful resolution is achieved.
- Maintain advanced, up-to-date technical expertise in networking technologies.
- Communicate clearly and professionally with clients and internal stakeholders.
- Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system.
- Demonstrate strong attention to detail and ownership in all tasks.
- Collaborate effectively in a team environment while also working independently with minimal supervision.
- Participate in on-call rotation.
- Lead and manage assigned technical projects.
- Multi-task effectively while prioritizing workload in a dynamic setting.
- Maintain a customer-focused, results-driven attitude at all times.
- Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team.
- Perform other duties as assigned.
Qualifications
- Active Cisco CCNP Service Provider certification required
- 5+ years of experience in a service provider network role, with strong knowledge of optics
- Proven track record of successfully troubleshooting complex network issues
- Proficient with Cisco NCS, Nexus, ASR 1K and 9K equipment
- Versed with Nokia and Juniper service provider level platforms
- Strong working knowledge of VRF technology
- In-depth understanding of routing protocols: IS-IS, OSPF. BGP, and MPLS