Partnerships Manager

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The Partnerships Manager I is a key participant in the Channel Sales department responsible for acting as a liaison and managing the flow of small business applicants from our ISO partners to grow Kapitus’ most important business partnerships. They will oversee all relationship management with their ISO partners and their book, strategize growth opportunities, and prospect for new accounts. They will also assist their Account Manager in the day-to-day deal flow, communicate daily with all partners in their sales pipeline, ensure they're followed up on and adjusted based on the need of the customer, and work through the entire sales process with partners until funding. Encompassing the full spectrum of relationship and account management.

What you will do:

• Manage partnership and all relationship matters from a higher level that includes partner onboarding and prospecting, strategize and implement new methods to grow accounts, and resolve reoccurring issues
• Converse effectively and efficiently with ISOs by maintaining an open line of communication while generating new business through pro-active targeted outbound calling and email
• Oversee negotiation, presentation, and business development while adhering to business compliance, credit, and legal policies / procedures at all times
• Maintain a strong awareness on key industry trends and become a subject matter expert when engaging with partners
• Create and execute a development plan for our partners through training, cadenced visits, and growth ideas
• Heavily utilize Tableau reports to assist ISOs in their own marketing campaigns and expected conversions
• Strategize and implement new methods to grow accounts and resolve reoccurring issues/escalations