Field Quality Engineer

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger’s best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

Job Overview

As a Field Quality Engineer - Vehicle Systems and Integration at Harbinger Motors, you
aren’t just monitoring quality—you are the front-line detective ensuring our next-
generation electric vehicles redefine industry standards for uptime and durability. You
will bridge the gap between real-world performance and engineering design, using a mix
of hands-on troubleshooting and advanced data analytics to solve complex problems
before they impact the customer.

What You'll Do:

● Failure Analysis & Troubleshooting: Act as the primary technical expert for
diagnosing complex, systemic issues across mechanical, electrical, and software
domains. You’ll be the person digging into the "why" behind a fault code or a
structural fatigue point.
● Predictive Reliability: Utilize predictive reliability analysis to identify potential
failure modes in our fleet. You won't just wait for things to break; you’ll use
statistical tools to forecast when they might.
● Product Reliability Engineering: Partner with the hardware and software teams
to implement reliability growth plans. You will translate field data into actionable
design improvements.
● Data Management & Analytics: Own the feedback loop. You will manage field
performance data, ensuring it is clean, categorized, and funneled into the right
engineering sprints for rapid iteration.
● Cross-Functional Collaboration: Work closely with Service, Engineering, and
Manufacturing to close the loop on Root Cause Analysis (RCA) and Corrective
Actions (CAPA)

Who You Are:

● The Technical "Triple Threat": Proven experience troubleshooting mechanical
systems (chassis, drivetrain), electrical architectures (HV systems, wiring
harnesses), and software integration (CAN bus communication, over-the-air
updates).
● Analytical Rigor: Demonstrated disciplined and structured problem-solving skills,
with the ability to use field data, testing and engineering judgment to identify root
causes and evaluate effectiveness of corrective actions.
● Field Grit: You are comfortable working in the field, under a vehicle, or in a lab setting. You thrive when the solution isn't in a manual. ● Communication Skills: The ability to translate high-level technical data into clear, concise reports for executive leadership and actionable tasks for engineering teams.