Product Marketing

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

Aircall is looking for a highly motivated Product Marketing Intern to support the go-to-market strategy and execution for AI Voice Agent - one of Aircall’s most exciting and fastest-growing products.

In this role, you’ll work directly with a Product Marketing Manager (PMM) and partner closely with Product, Sales, Customer Success, Enablement, and Growth teams. You’ll contribute to feature launches, sales enablement, and adoption initiatives, helping turn product capabilities into clear customer value.

This role is ideal for a sharp, creative, and data-driven self-starter with strong communication skills, natural project-management instincts, high empathy for how people think, and the ability to translate complex concepts into clear, persuasive narratives—regardless of prior marketing experience.

We're also looking for someone who is genuinely curious about AI and already using it in their own work or personal life (if you've experimented with AI tools, built your own prompts, workflows, or small projects to solve a problem, we want to hear about it!)

You’ll gain hands-on experience bringing a high-impact AI product to market and experimenting with how launches, enablement, and messaging drive adoption at scale.

This position is based in our Paris office, and will start ASAP**.** Duration will be 6 months.

Key Responsibilities:

• Support the execution of feature launches for AI Voice Agent, including launch planning, asset coordination, and cross-functional readiness.
• Assist in the creation and maintenance of launch materials such as messaging briefs, release notes, and key assets.
• Help ensure Sales and Customer Success teams are equipped with clear, accurate, and up-to-date messaging, marketing collateral, and enablement materials
• Assist with onboarding and adoption initiatives, including in-app messaging, email campaigns, and educational content.
• Help gather feedback from Sales, CS, and customers to identify friction points in adoption and inform future improvements.
• Conduct lightweight competitive and market research and help synthesize insights into clear takeaways for the PMM and Product teams.
• Use AI tools to work faster across research, drafting, and analysis, and bring ideas to the team on where we could be using them better.
• Collaborate closely with the Product Marketing Manager and wider team to execute day-to-day PMM priorities, such as updating planning documentation and reporting on launch performance and adoption metrics. 

Qualifications:

• Currently pursuing or recently completed a Bachelor’s or Master’s degree in any field, from a top school
• Excellent written and verbal communication skills in English (other languages are a plus but not required)
• Strong creativity and structured thinking, with the ability to simplify complex ideas
• Data-driven and detail-oriented, comfortable managing multiple projects in parallel
• Genuinely curious about AI, with hands-on experience using AI tools in your studies, work, or personal projects (bonus points if you've built something yourself)!
• Collaborative, positive, and proactive team player
• Curious and eager to learn about SaaS and go-to-market strategy

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.