Product Operations Manager

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Air is redefining how organizations see and respond to the world through next-generation drone solutions — spanning Public Safety, Enterprise, Utilities, and Federal customers. As Product Operations Manager II, GTM Strategy, you will own the go-to-market engine across this entire product line: how we price, package, quote, launch, and position Axon Air across each of these markets. You’ll be the connective tissue between Product, Sales, Partners, and Finance — translating product strategy into commercial execution and spotting the sales and market shifts before they become problems. This is a high-visibility role for someone who wants to shape strategy, not just support it, and who is energized by ambiguous, high-stakes conversations with both internal leaders and external partners.

What You’ll Do

Location: Hybrid at one of our Axon hub offices

Reports to: Head of Product Operations, Axon Air & Dedrone 

Direct Reports: n/a

Go-to-market & Sales Strategy

• Own pricing and packaging strategy across market segment and regions, ensuring consistency, competitiveness, and alignment with business goals
• Lead GTM planning and coordination for new product introductions and major releases, aligning Product, Marketing, and Sales on positioning and timing
• Build and evolve sales enablement materials and playbooks that equip the field to sell Axon Air’s full portfolio with confidence
• Own strategic partner and channel GTM relationships (including Skydio, DroneSense, and Dedrone Beyond), navigating complex, ambiguous conversations to solve problems collaboratively with external parties
• Set and maintain quoting strategy and guardrails, partnering with Sales and Deal Desk to enable speed without sacrificing margin or compliance
• Serve as the subject expert for the sales team’s quoting questions, bringing clarity and speed to day-to-day deal support

Leadership & Collaboration

• Act as a trusted advisor to Sales and Product leadership, looking around corners to anticipate market and sales strategy shifts before they surface as issues
• Build relationships across Sales, Finance, Product Marketing, Legal, and Supply Chain to remove friction on complex, highly customizable deals
• Develop strong knowledge of go-to-market strategy, internal system, and product limitations to remove points of friction on complex and highly customizable sales

What You Bring

• Bachelor’s degree or relevant work experience
• 4+ years of experience in product operations, GTM strategy, sales strategy, or a similar cross-functional role
• A track record of owning pricing, packaging, or quoting strategy in a complex, multi-product environment
• Experience navigating ambiguous, high-stakes conversations with external partners or customers
• Strong business and product sense, with the ability to translate strategy into practical, scalable processes
• Excellent relationship-building and communication skills across both internal and external, senior-level stakeholders
• Extensive experience with Salesforce or similar CRM tools, including the ability to pull and interpret bookings and pipeline reports to inform sales strategy
• A naturally positive, trust-building presence

Work Location

This role is based out of our Sterling Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range$86,400—$138,240 USD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.