EDiscovery Operations Analyst

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The Firm’s work is distinguished by a unique combination of precision and vision.

Based in any U.S. office, the eDiscovery Operations Analyst will support the Firm’s eDiscovery practice by managing external vendor relationships, coordinating data operations, and driving procurement and pricing processes for litigation support matters. This role serves as a key operational liaison between internal legal teams, Relativity administrators, and outside service providers, ensuring efficient and cost-effective delivery of eDiscovery services across the Firm.

This role reports to the Associate Director, Global Practice Services.

Responsibilities include:

• Supporting day-to-day relationships with external eDiscovery vendors and service providers, serving as the primary point of contact for project intake, service requests, and issue escalation.
• Soliciting, reviewing, and summarizing pricing proposals and cost estimates from vendors for new litigation matters, ensuring competitive and defensible spend in alignment with matter budgets.
• Managing the preferred provider Request for Proposal (RFP) intake process, including drafting RFP documents, evaluating vendor responses, and preparing comparative analyses and recommendations for leadership.
• Reviewing and standardizing vendor statements of work (SOWs), engagement letters, and service-level agreements in collaboration with internal stakeholders and Firm procurement or legal operations teams.
• Tracking and reconciling vendor invoices, coordinating approvals, and assisting with billing and cost allocation processes across matters.
• Supporting secure and accurate data transfers between internal systems, outside counsel, vendors, and client environments, ensuring compliance with data handling protocols and chain-of-custody requirements.
• Coordinating with Relativity administrators on workspace provisioning, data archiving, storage management, and decommissioning of matter workspaces in accordance with Firm retention policies.
• Monitoring eDiscovery storage utilization and maintaining accurate records of active, archived, and purged data across the Firm’s Relativity and RelativityOne environments.
• Assisting with onboarding new vendors onto the Firm’s preferred provider panel, including facilitating security assessments, insurance verification, and due diligence reviews.
• Maintaining and updating the Firm’s eDiscovery vendor database, rate cards, and preferred provider documentation to ensure current and accurate reference materials are available to legal teams.