Infrastructure Lead

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

You will lead the technology infrastructure that keeps LA28's teams connected, secure, and productive on the way to the 2028 Olympic and Paralympic Games. As Director, Infrastructure Operations, you own the office infrastructure environment, from Microsoft Entra, 365, and Intune to endpoint, network, and cloud security. You lead a team of five engineers and analysts, manage third-party providers against contract service levels, and maintain a strong cybersecurity posture as the organization grows toward Games time and the operational demands of a global event.

Key Responsibilities

• Oversee the office infrastructure environment, including Microsoft Entra, Microsoft 365, Intune, Google Workspace, Slack, and other enterprise technologies.
• Manage third-party network, hardware, conference room technology, and endpoint service providers to agreed contract SLAs while continuously improving service quality.
• Implement and maintain a strong cybersecurity stance, including DLP, PAM, and ADM support and cloud-based security best practices.
• Support breach and attack simulations, and lead response to cybersecurity incidents across endpoints, servers, and cloud services.
• Lead a team of five infrastructure engineers and analysts across endpoint, server, cloud security, asset management, and service desk.

Required Competencies

• Minimum 8 years of experience leading enterprise infrastructure operations, service delivery, and security in complex, multi-partner environments.
• Advanced knowledge of Microsoft Entra, Office 365, and Intune, including strong identity management using Entra and Saviynt.
• Hands-on experience with Zscaler, CrowdStrike, Mimecast, and PAM and IAM support in a cloud-based security environment.
• Experience with WorkspaceOne (Omnissa) and ServiceNow for endpoint management, asset management, and IT service delivery at scale.
• Strong understanding of ITIL frameworks, service delivery, and security frameworks, with a proven record of measurably improving service quality.

Valued Experience

• Experience with security orchestration, automation, and response (SOAR) platforms.
• Some experience with Google identity management.
• Strong leadership in a complex, layered environment with multiple partners and managed services.