Manager, Private Markets Portfolio Operations

Interested in joining one of Canada’s top performing asset managers? We are looking for an experienced and collaborative Manager, Private Markets Portfolio Operations (PMPO) for an existing vacancy within the Investment Resource Group. This is a hands-on people leadership and operational ownership role responsible for strengthening service continuity, controls, documentation, stakeholder partnership, and scalable execution for private-market and alternative-investment activities supporting CC&L affiliates and their clients. The successful candidate will lead a team of financial operations professionals and work across Affiliates, Investment Operations, Information Services, Operational Risk, Finance, custodians, administrators, and other service providers. The role combines daily operational leadership with the mandate to rebuild resilience, clarify ownership, develop talent, reduce key-person dependency, and improve how PMPO supports a growing and increasingly complex business. Our offices currently operate on a hybrid model with a combination of in-office and remote working days throughout the week.

What You Will Do

People Leadership and Team Resilience

• Lead, coach, and develop Specialists, Analysts, and Senior Analysts; set clear expectations, goals, and development plans and provide timely feedback.
• Plan daily and weekly work, balance competing priorities, review quality and volume, and provide hands-on guidance on complex or unfamiliar matters.
• Build cross-training, succession, and coverage plans; maintain skills matrices and ensure critical activities have trained primary and backup owners.
• Lead recruitment, onboarding, knowledge transfer, and performance management while fostering ownership, urgency, curiosity, and collaboration.

Operational Delivery and Control

• Oversee core PMPO activities, including private-market client onboarding, commitment maintenance, capital calls, subscriptions and redemptions, cash and wire coordination, NAV and position validation, reconciliations, distributions, reporting, tax-related operational inputs, and document management.
• Ensure operational tasks, deadlines, approvals, data, and supporting evidence are complete, accurate, and controlled, including during quarter-end, year-end, tax, and capital-activity peaks.
• Investigate and resolve exceptions across workflows, systems, data, custodians, administrators, and internal teams; assess downstream client, financial, tax, reporting, and reputational impacts.
• Maintain daily and weekly operating rhythms for priorities, service risks, incidents, escalations, and upcoming events, with clear ownership and follow-through.