People and Performance Specialist

We are X, bigly labs, Dis-Chem’s high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be.

Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that deliver smarter, more human, and truly patient-focused experiences. Here, your work is not limited to a whiteboard; it becomes real. It drives decisions, shapes experiences, and moves healthcare forward. We are driven by one big question: How do we use data and today’s technology to build breakthroughs to better health?

There’s only one question left: are you ready to make healthcare smarter, and actually mean it?

The People and Performance Strategy Specialist strengthens organisational effectiveness by ensuring that people, roles and capabilities are clearly defined, appropriately aligned and effectively deployed to support business priorities. The role provides data-driven expertise across role design and remuneration, workforce and capability planning, onboarding, and employee insights. It partners with leaders and stakeholders to create clarity around roles and expectations, optimise how talent and skills are deployed across the organisation, enable effective onboarding, and translate people data and feedback into actionable insights that improve organisational and employee performance. This isn't a pure HR strategy seat, and it isn't a traditional HR ops role, it's someone who can design a solution and then build it themselves. You'll own all the workstreams: onboarding (the biggest piece), job grading, remuneration benchmarking, and people surveys/analytics. You'll be expected to think systemically, back your recommendations with data, and hold your own with senior stakeholders.

WHAT WE'RE LOOKING FOR?

• Bachelor's degree in Business, Psychology, Behavioural Science, or a related field (Honours strongly preferred)
• 5+ years' experience across people operations, remuneration, organisational effectiveness, HR, people analytics, or a related field, with demonstrated experience designing and implementing organisation-wide people processes and programmes
• A genuine HR foundation. This role leans on job grading, remuneration, onboarding design, and survey work, all of which need real HR grounding, not just strong analytics skills
• Strong research and people analytics capability, with experience designing employee surveys, pulse checks and other feedback mechanisms; analysing quantitative and qualitative data; identifying meaningful trends and insights; and translating findings into practical recommendations. 
• Strong understanding of job architecture, role design and salary benchmarking, including the ability to assess roles against organisational needs, develop and evaluate job descriptions, support role grading, and translate market and internal data into sound remuneration recommendations. 
• Excellent facilitation, stakeholder-management, project management, change management and coaching skills.
• Highly analytical, with the ability to balance employee experience, organisational effectiveness, market data and business requirements when making recommendations. 
• Experience with owning and continuously improving the onboarding experience end-to-end
• Proven experience managing complex strategic projects and implementing organisation-wide initiatives

WHAT YOU WILL BE DOING?

• Interpret X, bigly labs’s strategic priorities and translate them into organisational effectiveness and development interventions.
• Role Design, Job Architecture & Grading 
• Salary Benchmarking & Remuneration 
• Organisational Effectiveness & Workforce Capability 
• Onboarding Programme & Experience end to end Journey
• People Insights, Surveys & Pulse Checks 
• Stakeholder Advisory & Enablement 
• Continuous Improvement & Organisational Impact 
• Lead the design of frameworks, structures, and practices that strengthen alignment between strategy, culture, and capability.
• Lead research and organisational diagnostic initiatives to inform strategic decision-making and Performance priorities.

WHO YOU ARE?

• You think strategically but you're not precious about doing the hands-on work yourself
• You are a structured problem-solver who designs programmes from ambiguous starting points.
• You're energised by ambiguity, not looking for a role with the edges already defined
• You translate strategic priorities into people and organisational interventions that enhance effectiveness and scalability.
• You Facilitate cross-functional discussions and influences leaders through clear, credible dialogue.
• Produce high-quality, insight-driven outputs with attention to detail independently.

Our values show up in how we think, build, and make choices that make an impact. We are building a culture that drives progress; one that fixes friction, chases what changes, and owns the outcome. We design with tomorrow in mind, ask sharper questions, and answer them with care, urgency, and systems that scale.

Think you’ve got energy, curiosity, and guts? Come hold the space, make it matter, and own a breakthrough.