Sales Development Representative

Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.

Our Values

Customers

We relentlessly increase value for customer and do the right thing for them.

Action

We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

Team Spirit

We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.

Innovation

We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.

Excellence

We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

About the Role:

As a Sales Development Representative, you will support Billtrust by engaging new enterprise accounts through prospecting and program strategies. You’ll cultivate new opportunities with the right people at the right companies to support the Billtrust sales team in achieving our booking targets. You will be supported by a structured onboarding process, peer and manager coaching, and ongoing guidance from sales executives and field leadership. You’ll collaborate with regional sales executives, program managers, and field leadership on strategies to effectively engage target accounts and convert them into interested buyers. This position not only offers the opportunity to learn about the ins and outs of an enterprise-level buyer’s journey and the Billtrust product family, but also provides a foundation for a successful career in the technology space.

What You'll Do:

• Learn and convey Billtrust value proposition through appropriate messaging and customer stories
• Execute program strategies by following up with prospects promptly to schedule meetings for the Billtrust sales executives
• Learn the Billtrust buyer’s journey, activities and entry/exit criteria to develop a holistic view of the overall pipeline
• Hone your communication skills by working with internal coaches on cold calling, personalized emailing and objection handling
• Engage prospects during your calls by demonstrating active listening skills and asking meaningful questions to gather preliminary information
• Collaborate with Billtrust sales executives on prospecting plans to engage accounts
• Hit pre-defined program conversion rates through cadence adherence and a tight feedback loop
• Participate in weekly role-playing exercises to improve conversations with different personas and verticals
• Achieve certification in pre-defined product training

What You'll Bring:

• Located in the greater Nashville, Tennessee area, with the ability to work hybrid (3 days per week) out of our headquarters office in The Gulch
• At least one year of related work experience or relevant educational background 
• Ability to work within defined frameworks and follow up on tasks in a pre-defined time frame
• Ability to work cross-functionally, learn new approaches and provide actionable feedback to improve results
• Exceptional written and verbal communication skills
• Highly motivated with a strong desire to learn, develop, and grow
• Internship experience with a software as a service (SaaS) company preferred

The base salary for this position is $55,0000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.

What You’ll Get

At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.

At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.

We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.