Account Manager

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

Hybrid: 3x/week in -office

Role Overview

MediaAlpha's Demand Partnerships team works directly with leading Property & Casualty insurers to drive performance and growth on our proprietary advertising exchange. We're looking for an Account Manager to join this team, someone who is eager to learn the nuances of our platform and industry, and who thrives in a data-driven, fast-paced environment.

In this role, you'll manage day-to-day relationships with P&C advertiser partners, own campaign performance analysis, and develop a strong working knowledge of our platform's features and mechanics. The ideal candidate brings 2-3 years of experience in account management, ad operations, or performance marketing, and a genuine curiosity for turning data into actionable insights.

Responsibilities

• Manage day-to-day relationships and account operations for P&C insurance partners
• Analyze partner KPIs and campaign performance data to identify optimization opportunities and deliver actionable recommendations to partners and internal teams
• Resolve partner issues efficiently with a proactive, solutions-oriented approach
• Develop a strong working knowledge of core platform features, including underlying functionality and mechanics
• Implement and champion campaign management best practices across the partner portfolio
• Implement and monitor partner integrations, including data passing, performance imports, and real-time bidding connections
• Serve as a platform expert, advising partners on optimal configurations and strategic best practices
• Build and maintain strong, trust-based client relationships
• Partner cross-functionally with Supply and Analytics teams to deliver strong performance for demand partners
• Establish effective working relationships with internal teams and develop a solid understanding of company operations, best practices, and processes

Requirements

• 2-3 years of experience in account management, ad operations, or trafficking within online advertising
• Proficiency with Excel and data analysis tools, including pivot tables, VLOOKUPs, and data manipulation, with the ability to synthesize large data sets into clear strategic insights
• Proven ability to self-direct work and manage competing priorities in a fast-paced environment
• Exceptional organizational skills with a client-first mindset
• Ability to leverage insights gained across the partner portfolio to inform account strategy and recommendations
• Strong attention to detail
• Eagerness to learn, drive to improve, and a willingness to learn from mistakes
• Ability to communicate clearly, concisely, and thoughtfully across teams and with external partners

Compensation & Benefits

We are excited to offer a competitive cash compensation range of $85,000 to $97,000 per year for this position, based on experience and qualifications.

But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including:

• Annual bonus program and participation in our Restricted Stock Unit program
• 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
• 100% Employer paid long term disability, and life insurance
• 401(k) retirement plan with matching contributions to help you plan for your future
• Open Paid Time Off policy with a Birthday Hookie day off, 13 holidays, and 5 Recharge days
• Professional development reimbursement along with a subscription to LinkedIn Learning 
• Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
• 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver 
• Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement 

Diversity, Equity, and Inclusion

MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change. 

Fair Chance

MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at peopleops@mediaalpha.com or (213) 316-6256.