Business Analyst

Build the Future with AspenView Technology Partners

At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently.

As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries.

Why Join AspenView?

• At AspenView, we’re more than a nearshore IT partner, we’re a people-first, purpose-driven company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients, and meaningful career paths for our people.

About the Role

We are seeking a Salesforce Business Analyst to own scope on a Salesforce delivery engagement: eliciting what the business actually needs, writing requirements a squad can build from, and holding the boundary when scope moves. Requirements discipline is the single largest predictor of whether an AI or automation project works, so this role carries more weight than a traditional write-up-the-ticket function

**What You Will Do
**
Requirements and Analysis

• Run discovery with business users and map current-state process before proposing future state 
•  Write user stories with acceptance criteria that are testable, not aspirational 
•  Trace every requirement to a business outcome, and challenge the ones that trace to nothing

Solution Shaping

•  Work with the architect and developers on feasibility before committing a requirement to a sprint 
•  Prototype in a sandbox with Flow and configuration to validate a requirement cheaply 
•  Identify where a reporting or data-quality problem is being mistaken for a functionality gap

Delivery and Validation

• Groom and prioritise the backlog with the product owner, and keep it honest about dependencies 
•  Design and run UAT, including test data that reflects real edge cases 
•  Support release communications, training material and adoption tracking

Stakeholder Management

• Hold a single view of scope across multiple business stakeholders with competing asks 
•  Escalate conflicting requirements rather than averaging them into something nobody wants