Accounts Receivable Manager

The Manager, Accounts Receivable reports to the Senior Director of Accounting and is responsible for leading Achievers' global accounts receivable function, ensuring the timely and accurate execution of invoicing, collections, cash application, and accounts receivable operations. This role drives operational excellence across the order-to-cash cycle, strengthens internal controls, and supports the optimization of working capital and cash flow performance.

 

Why you'll love this role:

• You'll partner closely and cross-functionally across Sales, Customer Success, Revenue Operations and Accounting
• You'll develop and implement scalable processes that improve efficiency, resolve billing and collection challenges, and enhance the customer experience. 
• You'll be the key stakeholder in supporting business growth, revenue realization, and financial compliance.
• As a people leader, you'll oversee a team of accounts receivable professionals, fostering a high-performance culture focused on accountability, continuous improvement, and customer service. 
• You'll play a critical role in shaping accounts receivable policies, systems, reporting frameworks, and process automation initiatives that support Achievers' long-term financial health and global scale.

How you’ll shape our accounting practices:

Accounts Receivable Operations

• Oversee end-to-end accounts receivable processes, including invoicing, collections, cash application, account reconciliations, and dispute resolution.
• Ensure timely, accurate, and compliant billing in accordance with customer contracts and company policies.
• Monitor accounts receivable ageing and drive proactive collection strategies to minimise delinquency and reduce credit risk.
• Partner with internal stakeholders and customers to resolve billing and payment issues efficiently while maintaining positive customer relationships.
• Support working capital optimisation through effective cash collection and receivables management practices.

Team Leadership & Development

• Lead, coach, and develop a team of six accounts receivable professionals, fostering a culture of accountability, collaboration, customer service, and continuous improvement.
• Establish clear performance expectations and provide ongoing feedback, mentorship, and career development opportunities.
• Drive employee engagement and build team capabilities to support organizational growth and evolving business needs.

Cross-Functional Collaboration

• Work closely with Finance Systems and IT teams to optimise AR-related systems, workflows, and reporting capabilities.