Customer Operations

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. 

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let's talk about future opportunities

We are building our talent community for future opportunities across Customer Operations at Kaizen Gaming.

Customer Operations keeps customers supported, verified and safe: handling support and complaints, KYC and compliance checks, and high-value account care, while turning customer feedback into a better experience.

Future opportunities may include:

• Backoffice 
• KYC
• Operations Performance
• Risk Control
• Payments & Fraud

Please note: Requirements will vary depending on the specific position that becomes available.

Why join our talent community?

By joining our talent community, you'll have the opportunity to:

• Stay connected with Kaizen Gaming and future career opportunities.
• Be considered for relevant roles as they become available.
• Explore opportunities across a global GameTech organisation operating in multiple markets.
• Become part of a community of professionals interested in shaping the future of entertainment, technology and play.

Please note that joining our talent pool is a great way to stay connected with Kaizen Gaming and explore potential career opportunities as they arise. While it does not represent an application for a specific role, we look forward to the possibility of connecting with you in the future.

Recruitment Privacy Notice 

Regarding the data you share with us, you may find and read our recruitment privacy notice here.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.