Commercial Operations
Posted 9 Oct 2026
Advertised as “Associate Director, Commercial Operations”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
No salary listed for this role.
Field of studyBusiness, Data Science, Economics, Finance (or related)
Study levelBachelor's
Study levelMaster's
MISSION
Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.
POSITION SUMMARY
The Associate Director Commercial Operations will support commercial decision-making and execution through robust forecasting, commercial insights, market research, competitive intelligence, and effective sales operations.
Key areas of responsibility include commercial forecasting, Sales Incentive Plan management, Veeva CRM administration and field-force support, territory design, segmentation and targeting, Sales Force Effectiveness, as well as the coordination of market research and competitive intelligence activities.
The successful candidate will be a hands-on Commercial Operations professional with strong analytical capabilities, sound commercial judgment, and excellent business partnering skills. As a collaborative team player, this person will work closely with Brand Leads, Country General Managers, Commercial and Sales Leadership, Finance, Market Access, Medical, and external partners in a dynamic, entrepreneurial biotech environment.
This is an ideal opportunity for someone who combines strategic thinking with operational excellence, enjoys building and improving processes in a fast-moving environment, and is willing to go the extra mile to help the business succeed.
This position requires an onsite presence in Zug, offering the opportunity to be deeply integrated into Mirum’s company culture. Remote working is permitted in accordance with Mirum policy and as agreed with the reporting manager.
JOB FUNCTIONS/RESPONSIBILITIES
Forecasting & Business Planning
- Lead the development, maintenance, and continuous improvement of commercial forecasting models across brands and countries.
- Partner with Country General Managers, Brand Leads, Finance, and Commercial Leadership and facilitate the creation & update of country level mid & long-range forecasts
- Ensure forecasts are transparent, assumption-driven, well documented, and aligned with Finance and Commercial Leadership.
- Identify key forecast risks and opportunities and provide clear recommendations to support business decisions.
Market Research & Competitive Intelligence
- Partner with Brand Leads and Commercial Leadership to define research and competitive intelligence priorities aligned to key business questions.