Director, Shared Services

MISSION

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

POSITION SUMMARY

The Senior Director, Shared Services, based in our Foster City headquarters, will lead the strategy, evolution, and delivery of the Company’s global shared services organization. This leader will be responsible for building and operating a scalable, high-performing service model that supports the continued growth and complexity of a global, publicly traded commercial biotechnology company.

Reporting to SVP Controller, this role will have responsibility for global shared services across Procure-to-Pay, Payroll, Travel & Expense, Stock Administration, Master Data, banking and payment operations, and selected transactional accounting activities.

The successful candidate will combine deep shared services experience with strong operational, transformation, technology, and people leadership capabilities. This individual will partner closely with Finance, Human Resources, Legal, Tax, IT, Compliance, and other functions to improve service delivery, simplify and automate processes, strengthen controls, and create a scalable global operating model.

JOB FUNCTIONS/RESPONSIBILITIES

• Lead global service delivery across Procure-to-Pay/Accounts Payable, Payroll, Travel & Expense, Master Data, banking and payment operations, and selected transactional accounting and close-support activities.
• Lead the Company’s global stock administration function, ensuring accurate, timely, and compliant administration of equity compensation programs with oversight of equity transactions, administration systems, operational controls, reconciliations, employee support, and relationships with brokers, transfer agents, and other service providers.
• Establish service levels, performance metrics, governance, and continuous improvement processes focused on quality, efficiency, controls, scalability, and the internal customer experience.
• Drive global process standardization, simplification, and automation.
• Build, develop, and retain a high-performing global team with a strong culture of accountability, collaboration, and continuous improvement
• Lead process redesign, automation, digital enablement, and technology improvements across Global Shared Services, including effective use of workflow tools, analytics, and emerging AI capabilities.
• Partner with IT and functional leaders to optimize ERP, payroll, equity administration, and other enabling systems.