Account Manager

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com.

Who You Are

As a Senior Account Manager, Demand, you will own a portfolio of strategic demand partners, including DSPs and other programmatic buyers, and be responsible for both the relationship and performance of those accounts. You will serve as the primary point of contact for your partners, managing day-to-day relationships while also digging into the data, auction mechanics, integrations, and technical opportunities that drive performance. This role requires someone who can move comfortably between a partner strategy conversation, a QBR, a revenue analysis, and troubleshooting a bidstream or integration issue.
You will work closely with Product, Engineering, Marketplace Quality, Publisher, Finance, and other internal teams to improve integrations, solve performance issues, identify growth opportunities, and ensure partners receive best-in-class service. The ideal candidate has strong programmatic experience, is commercially minded, technically curious, highly analytical, and comfortable independently owning complex partner relationships.

What You Will Do

• Own the day-to-day relationship, performance, and growth strategy for a portfolio of strategic DSP and demand partners, building trust through regular communication, business reviews, and strategic planning
• Understand each partner’s business goals, buying behavior, technical capabilities, and challenges to identify opportunities for growth
• Analyze revenue, bidstream, and performance data against revenue and marketplace goals, and develop action plans when accounts are off track
• Provide partners with actionable, data-driven recommendations to improve scale, efficiency, and overall marketplace performance
• Troubleshoot issues throughout the programmatic auction lifecycle, including bid rate, win rate, discrepancies, IVT, signal loss, creative behavior, and inventory availability
• Partner with Engineering and Product to diagnose integration issues, prioritize fixes, and improve partner connectivity and performance
• Manage the rollout, testing, and post-launch optimization of new endpoints, integrations, features, signals, identity solutions, and marketplace initiatives, including A/B tests