VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
What we want from you
Enterprise solution architecture across multiple products, teams, operational models, and business use cases.
Ability to design scalable frameworks for platform reliability, health monitoring, operational insights, proactive issue detection, and executive visibility.
Strong understanding of governance architecture, including access visibility, entitlement tracking, auditability, privacy, compliance, and operational accountability.
Ability to identify gaps between business needs, operational needs, and current product capabilities, then define practical architecture patterns or prototypes to close those gaps.
Cross-platform Adobe Experience Cloud understanding across AEP, RTCDP, AJO, CJA, Analytics, Workfront, GenStudio, Experience League, and related integrations.
Ability to translate complex platform signals into meaningful KPIs, value realization metrics, leadership reporting, and decision-ready insights.
Strong architecture judgment to decide what should be automated, standardized, monitored, governed, or escalated to product/engineering roadmap.
Technical fluency with data, APIs, reporting, cloud platforms, and integration patterns, without the role being limited to hands-on pipeline engineering.
Strong technical leadership to influence cross-functional teams, align stakeholders, guide implementation teams, and connect platform capabilities with measurable business outcomes.
What you’ll be doing
We are not looking for traditional AEP DA here. We are looking for solution lead who can guide team, unblock and help R&I take to next level. Few points to consider...
A traditional AEP Data Architect is primarily focused on core data architecture areas such as XDM design, datasets, identity strategy, ingestion patterns, data modeling, and activation readiness within AEP.
The R&I Solution Architect role is broader and more outcome-driven.
It focuses on making Adobe on Adobe reliable, governable, observable, automated, measurable, and scalable across teams and products.
This includes designing solutions for platform health monitoring, data quality, access governance, operational insights, value realization, automation, and proactive issue detection.
The key difference is that R&I is not only designing how data flows through AEP. It is designing how the overall Adobe ecosystem operates successfully at enterprise scale.
R&I also helps close product gaps where out-of-the-box capabilities may not fully meet Customer Zero needs, while partnering closely with engineering and product teams to influence future roadmap.
In short, the R&I Solution Architect role combines solution architecture, operational excellence, governance, automation, observability, and business value measurement. It is a strategic architecture role that goes beyond traditional AEP data design and directly supports the success and scale.
What we can offer you
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.
As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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