People Operations Manager

Follow your passion 

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and are opening  new elementary schools and a High School for the 2026-2027 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team’s scope of work permits.

Deliver powerful results

To achieve our vision, we are searching for a stellar Manager of People Operations with a Bachelor’s Degree and 5-7+ years of work experience in Human Resources, specifically in benefits administration to join our team. The position title will be commensurate with candidate experience relative to Zeta’s organizational levels.

Responsibilities:

• Benefits Administration:

  • Manage all aspects of Zeta’s benefits programs, including medical, dental, and vision plans, retirement, leaves of absence, unemployment, etc.
  • Lead the annual open enrollment process from end to end; develop trainings and materials, communicate plan changes and updates with clarity, and track progress across the organization to ensure completion
  • Continuously evaluate benefits programs with a strategic and analytical lens; identify gaps and opportunities, propose enhancements, and drive implementation in partnership with carriers and brokers to maximize employee satisfaction 
  • Build and maintain strong, productive relationships with benefits brokers and carriers to ensure service excellence, cost-efficiency, and rapid problem resolution
  • Oversee our benefits module in Paycom, including the coordination of data feeds and integrations with carriers, and proactively identify ways to streamline and improve system operations

• Leave of Absence Administration and Worker’s Compensation: