Analyst, Deal Desk & Contract Analytics

**Analyst, Deal Desk & Contract Analytics
**

Position Overview:

This role is responsible for ensuring accurate cost assignment, margin transparency, revenue recognition support, and overage billing integrity across client contracts. The position will operationalize a structured tracking process that consolidates contractual entitlements and reconciles them against actual platform and service usage across multiple enterprise systems.

Key Responsibilities:

• Pull usage data from Snowflake.
• Map usage to contract entitlements.
• Maintain entitlement vs. usage dashboards.
• Refresh dashboards monthly.
• QA anomalies (usage spikes, missing account IDs, mismatches).
• Prepare monthly, CS-ready insights.
• Partner with CS Ops, BI, and Data Engineering on data issues.
• Execute monthly entitlement-to-usage reconciliation processes across all tracked customer contracts.
• Produce variance analyses and identify revenue leakage, unbilled overages, and margin risks.

Ideal Skills:

• Data reconciliation and exception management.
• Root cause analysis.
• Contract and pricing interpretation.
• SQL / Snowflake.
• BI dashboarding.
• Data quality management.
• Salesforce / CRM familiarity.
• Strong documentation discipline. 

Qualifications

Required:

• Bachelor’s degree in Finance, Accounting, Business Analytics, Economics, or related field.
• 3+ years of experience in Revenue Operations, Business Analytics, Financial Systems, Revenue Analytics, or a related field.
• Experience with contract-based or usage-based pricing models.
• Familiarity with revenue recognition concepts, contract structures, and margin reporting.
• Advanced SQL skills (Snowflake preferred).
• Experience with Salesforce and enterprise data systems.
• Expertise in dashboarding tools (Tableau, Power BI, Looker, or equivalent).
• Strong analytical, organizational, and communication skills.

Preferred:

• Experience in SaaS, advertising technology, or data platform environments.
• Familiarity with Apptio or cost modeling platforms.
• Knowledge of platform metering frameworks.
• Experience working in a global, cross-functional organization.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.