Administration Manager

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Join one of the most respected names in the building access solutions industry. Overhead Door Company of Charlotte™, a DH Pace Company, Inc., is seeking an Administration Manager to join our Mid-Atlantic Sales and Operations Management team. This role will be instrumental in leading our back-office operations, ensuring excellence in administrative processes, and assist in developing high-performing teams across multiple offices in the Mid-Atlantic region.

Position Overview

The Administration Manager will work directly with and alongside administrative staff and managers to oversee multiple aspects of sales and service operations support. This position requires a collaborative, hands-on leader who can manage day-to-day functions while driving process improvement and team development across regional offices.

What You'll Do

• Oversee and manage all back-office administration functions including:

• Customer Service

• Sales Order Entry

• Contracts

• Accounts Payable (A/P) and Accounts Receivable (A/R)

• Billing, Invoicing, and Auditing

• Supervise and mentor administrative teams to ensure accuracy, timeliness, and high-quality support.

• Develop and refine reporting tools to monitor business performance and identify areas for improvement.

• Collaborate with regional leadership to align operations with company goals and standards.

• Train and develop team members to foster growth, consistency, and efficiency.

• Ensure compliance with company policies and internal controls.

• Travel 25% - 40% to Mid-Atlantic Satellite Offices

What You Bring 

• Business degree preferred with minimum five (5) years of Administrative Management / Administration Operations Management / Multi-Branch Administration Management coupled with a minimum of five (5) years of administrative office experience with experience and knowledge of: Managing Administrative Staff and Managers, Reporting, C/S, Sales Order Entry, Contracts, A/P, A/R, billing, invoicing, call taking/scheduling and auditing. Minimum requirement is a High School Diploma or equivalent coupled with a minimum of ten (10) years of management experience.