Project Coordinator

Who We Are

For over 25 years, Doxim has helped organizations transform the way they deliver critical communications through innovative technology, secure omnichannel solutions, and an unwavering commitment to excellence. Today, we proudly support more than 1,500 clients across a variety of industries, helping businesses communicate more effectively and create stronger customer experiences. What truly sets us apart is our people. We are building a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to take on meaningful challenges, make a real impact, and help shape the future of customer communications.

 Doxim's Next Project Coordinator

We’re looking for a Project Coordinator  to bridge business needs and technical delivery, helping shape solutions that meet our clients’ evolving needs. Working closely with Project Managers, clients, and cross-functional teams, you’ll lead requirements gathering, translate business needs into technical specifications, and develop clear Scope of Work documents outlining deliverables, timelines, and pricing. You’ll also support scope changes, strengthen stakeholder relationships, and ensure smooth project handovers while helping improve Doxim’s processes and systems.

 Responsibilities

• In collaboration with Project Managers, lead customer requirements gathering sessions and translate business needs into technical specifications.
• Create clear Scope of Work documents, including deliverables, timelines, pricing, and change requests.
• Support project leadership by aligning project efforts with strategic goals and fostering team engagement.
• Collaborate with cross-functional teams to deliver process and system improvements.
• Ensure smooth handovers, maintain stakeholder relationships, and continuously build domain expertise.

 Skills:

• Experience in systems development lifecycle
• Working knowledge of PM Methodology
• Ability to effectively manage to a deadline
• Strong organizational skills

Proficient knowledge and experience with:  

• MS Office  
• JIRA
• Salesforce

 Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Project Management, Business, or other related or a related field.
• 2-4 years of experience in software implementation, applications configuration, technical support, or document composition
• PMP Certification Preferred
• Self-motivated and able to work effectively in a remote environment

   This role requires prolonged periods of sitting and extensive computer use, including frequent use of a keyboard and mouse.