Digital Print Systems Manager

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Fanatics Collectibles is seeking a Digital Print Systems Manager to own, manage, and improve the software, workflow, and operational systems that power digital print production at our Allen, TX facility.

This role does not physically operate or maintain print equipment. Instead, you will ensure the teams operating that equipment have reliable, efficient, and integrated systems and software to support production. You will serve as the primary subject matter expert for HP PrintOS and related platforms, partnering with Print Operations, Prepress, IT, Data/Analytics, Engineering, and external vendors.

This role is on-site five days per week in Allen, TX.

What You'll Do

• Own and optimize the digital print systems ecosystem, with HP PrintOS as the primary platform, including DFE tools, hot folders, SiteFlow, job routing, and production workflows.
• Partner with Print Operations and Prepress teams to troubleshoot systems issues, resolve workflow bottlenecks, and improve the tools they rely on every day.
• Maintain data integrity and manage integrations between print systems, production tools, and reporting platforms; support Power BI dashboards and operational reporting.
• Lead system enhancements, workflow standardization, user training, vendor coordination, and documentation to improve reliability and support continued scale.

What You Bring

• 2+ years of experience supporting digital print systems, print-production software, prepress technology, manufacturing systems, or a related operational technology environment.
• Strong hands-on experience with HP PrintOS is required; experience with DFE tools, hot folders, SiteFlow, Dalim/Hybrid, PrintIQ, or comparable print workflow platforms is strongly preferred.
• Ability to troubleshoot system, integration, workflow, file-routing, and data-quality issues in a fast-paced production environment.
• Experience working with operational data, systems integrations, reporting tools, and process improvement; Power BI experience is preferred.
• Strong communication, organization, and cross-functional partnership skills, with the ability to translate technical issues into practical solutions for operational teams.

Nice to Have

• Experience in trading cards, collectibles, packaging, commercial print, photo products, direct mail, or another high-volume print-production environment.
• Familiarity with SQL, APIs, data integrations, workflow automation, or ERP/MIS platforms.
• Experience leading systems implementations, upgrades, vendor relationships, or operational change-management initiatives.
• Passion for sports, collectibles, or the Fanatics ecosystem.

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