DevOps Engineer

Fanatics Collectibles is seeking a Senior Staff / Principal Infrastructure Engineer to provide technical leadership and own the infrastructure strategy supporting the Topps China WeChat e-commerce platform.

This is a senior individual-contributor role with significant autonomy, influence and business-critical responsibility. You will act as the principal technical authority for China-based infrastructure, defining its architecture, operational standards and long-term roadmap.

Due to data-residency and access requirements under China's Personal Information Protection Law (PIPL), certain systems and user data must remain within China and cannot be directly accessed by our US-based engineering teams. You will provide the essential in-country technical presence required to operate these environments securely and compliantly.

You will oversee infrastructure operated by key technology partners—including XCXD, supporting the WeChat Mini-Program, and Baozun, supporting order management and fulfilment—while ensuring that all systems meet Fanatics' expectations for scalability, reliability, security and performance.

This is not a traditional operational DevOps role. You will set technical direction, challenge architecture decisions, govern vendor delivery and establish a resilient infrastructure model capable of supporting the continued growth of Fanatics Collectibles in China.

Key Responsibilities

China Infrastructure Strategy and Architecture

• Own the technical strategy, target architecture and infrastructure roadmap for Fanatics Collectibles in China.
• Establish architecture principles and engineering standards covering scalability, availability, security, observability, recoverability and cost efficiency.
• Evaluate current infrastructure and identify architectural risks, capability gaps and opportunities for long-term improvement.
• Make pragmatic technical decisions that balance global engineering standards with China-specific regulatory and operational requirements.
• Provide senior technical guidance for future platform integrations, market expansion and changes to the China technology ecosystem.

In-Country Technical Ownership

• Act as the principal in-country authority for infrastructure and production systems that US-based teams cannot directly access.
• Serve as the highest-level technical escalation point for critical incidents, infrastructure risks and complex production issues.
• Own the technical operating model for systems processing or storing China-resident customer and transaction data.
• Ensure that operational processes, production access and engineering controls are clearly documented, auditable and sustainable.