Revenue Accounting and Billing Operations Manager

Company Overview

ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.

ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.

At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here.

About the Role

ID.me is looking for a Senior Manager, Revenue Accounting & Billing Operations to own our revenue and billing function end-to-end as we scale toward IPO readiness. Reporting directly to the Senior Director of Accounting & Financial Operations, you'll own the full order-to-cash cycle — from how a deal is structured and booked in Salesforce, through usage capture and invoicing, to revenue recognition, deferred revenue, AR, and the monthly close.

This is a builder role for someone who wants to fix the system, not just operate it.

This is a builder's role. We've grown quickly across multiple verticals, and there's real opportunity now to design the billing and revenue infrastructure that carries us through our next stage of scale. You'll lead that build: automating billing vertical by vertical, partnering with Revenue Operations and the Salesforce team to get data right at the source, and working with the Data team to own the integrity and efficiency of the billing data pipeline. You'll also work directly with the leadership team to get full value from the finance systems we already own, and to design the data structure that makes reporting, analysis, and operating metrics automatic rather than assembled by hand. If you like leaving a process meaningfully better than you found it — and having the autonomy and support to do it — this is that role.