Newsroom Operations Manager

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

The Role

The New York Times is looking for an operational owner and highly organized self-starter to join our Newsroom Operations team as an Operations Manager. You will provide hands-on support and oversight of numerous logistics involved in the smooth daily operation of several assigned department(s) – News Platforms and Data, T Magazine and others.

We are looking for a quick learner and creative problem solver who is capable of handling the ever-changing demands of a fast-paced newsroom environment. You will guide tasks across the finish line for the desks in the newsroom. Key to this will be supporting members of our masthead and our journalists with a variety of daily responsibilities and short- and long-term projects. This includes being at the center of on-the-ground coordination of both in-office and offsite events, ensuring execution of on-site logistics and meals for key news coverage events, ensuring that administrative operational tasks are completed by internal deadlines so that operations on the desk run continually and uninterrupted. You will report directly to a Senior Manager of Newsroom Operations.

This role will be Hybrid, with a required in-office presence of 4 days a week. The schedule of these 4 days can fluctuate based on the needs of the desks, and during some peak news cycles, you may be required to be on site for 5 days during those weeks.

Responsibilities:

• Serve as the primary, accountable operational contact for members of the masthead, department heads, and journalists, resolving operational roadblocks independently.
• Responsible for on-site setup of various in-office events including mock elections, team all hands gatherings of staff from around the country, team lunches and various similar events, and also serving as a production coordinator for all such events. including live coverage setups, catering logistics, seating arrangements, and equipment deployment during breaking news cycles.
• Oversee complex equipment setups for assigned desks, special coverage teams, and events, ensuring that all hardware, workstation, and specialized technical configurations in real-time to ensure journalists have fully functioning tools.
• Work with the Newsroom Finance team to help create annual budgets and provide oversight of those budgets, including monthly closes, supplying additional financial reports.
• Manage work and vacation schedules and maintain accurate time banks in Workday, and work with Payroll to verify time banks for transfers, departures, and annual payouts.
• Manage a travel calendar and be sure anyone traveling on assignment is properly set up on the company's business travel accident insurance.
• Approve expenses and travel costs in Workday.
• Manage and process freelancers and vendors' payments, working with the Contracts Manager
• Oversee accounts payable and accounts receivable for assigned departments
• Work with HR and recruiting teams to assist with position management transactions
• Facilitate Workday management, including onboarding new employees and helping them to get the training, equipment, and information they need
• Keep staffing lists, org charts, and various email distribution lists up to date with any staffing changes in the department
• Purchase supplies and equipment, keep track of all departmental expenses, including capital spending and outside vendor spending
• Work in Zip for independent contractor onboarding, sourcing events and purchasing
• Be available for a variety of tasks that come up, often urgently, including troubleshooting, assisting writers and editors,with on-site and off-site needs, etc.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 5+ years of experience in an operational or administrative role
• Ability to drive projects forward
• Excellent written and verbal communication skills
• Experience dealing with detailed and confidential and private concerns
• You can work and keep an optimistic attitude while maintaining a keen sense of urgency
• Be accessible after hours or on weekends when circumstances require
• Impeccable organizational and time management skills; ability to multitask, prioritize and work under deadline pressure
• Ability to work with all levels of management and staff and manage the needs of a team of 100+ employees and leaders

Preferred Qualifications:

• Bachelor's degree preferred, or equivalent combination of training and experience
• Able to research resources, troubleshoot, and solve problems
• Workday experience

REQ-020631

Additional Compensation and Benefits:
For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between:$85,000—$100,000 USD

Candidate Use of GenAI Tools:

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

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