Picking Supervisor

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Picking Supervisor to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Outbound Manager and is responsible for the oversight, development, and accountability of the Picking Team.

Job Type: Full-Time, Exempt

Location: 335,000 sq. ft. in Dayton, NJ at 30 Apple Orchard Dr., Suite 1, Dayton, NJ 08810

Schedule: This role oversees an operation that runs Sunday from 8:00 a.m. to 6:30 p.m. ET and Monday through Friday from 3:00 p.m. to 11:30 p.m. ET (Saturdays run based on operational need). While this position generally follows a schedule of Monday through Friday from 2:00pm to 11:30pm ET, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Base Salary: The expected starting salary for the position is $72,440 to $90,550 within a full position range of $72,440 to $108,660 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.

Responsibilities:

• Ensure the Picking Team is picking all Fast Track shipments that come in on a daily basis while keeping a high level of accuracy
• Wave orders and delegate specific assignments when necessary
• Serve as the main point of contact for the Customer Service Team in terms of high priority orders, incomplete SKUs, order errors or any issues that come up that relate to the Picking Team
• Train all team members on all operational processes along with standard safety and organizational processes by working with the Training Team
• Ensure that priority replenishments are completed in a timely manner  
• Track performance of each team member and providing consistent feedback regularly along with check-ins along with individual and departmental KPI success
• Conduct monthly check-ins with each member of the Picking Team in order to establish rapport and provide feedback
• Immediately address all personnel and performance related incidents that arise
• Ensure the Picking Associate’s timecards are accurate and up to date
• Attend and participate in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Outbound Manager to support the growth
• Execute all projects assigned by the Outbound Manager
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail.
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures  

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.