Field of studyBusiness Administration, Human Resources (or related)
Study levelBachelor's
Preferred qualifications
Field of studyBusiness Administration, Human Resources (or related)
Study levelMaster's
Original posting
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Please submit your resume in English.
The Senior Director (APAC) will serve as a key strategic HR leader, driving visionary HR strategies across the APAC region in close collaboration and alignment with the CHRO and regional HR peers, while serving as the global HR Business Partner to designated functions. This role will partner directly with C-level and executive leaders to cultivate organizational excellence and drive business success through innovative people strategies. The Senior Director (APAC) will lead the development and implementation of forward-thinking HR initiatives, champion change management, ensure compliance, and foster a thriving, high-performance company culture across both the APAC region and supported global functions. The Senior Director will be instrumental in optimizing talent management, enhancing organizational effectiveness, and empowering a high-performing HR team while seamlessly collaborating with global HR Directors/Managers and cross-functional leaders. As the key on-the-ground lead for the region, this role will also partner closely with Global Success Hub site leaders to support alignment across core people functions globally. The Senior Director will help drive integrated planning and communication to ensure consistency across locations, while respecting existing departmental ownership of functional workstreams. This position will also be responsible for assisting in the drafting, negotiation and review of a variety of contracts for employment matters in coordination with the KB4 Legal team.
Responsibilities:
Partner with Global Success Hub site leaders to develop and manage a unified success hub framework and execution timeline spanning organizational structure, benefits, compensation, recruitment, and talent branding, ensuring global synchronization
Facilitate integrated success hub planning for headcount, capacity, and employee communications to ensure cross-location alignment, while maintaining existing departmental ownership of functional workstreams
Draft and implement robust HR policies, procedures and processes in line with KnowBe4’s culture and core values, including the development of the employee handbooks for the International entities
Continuously monitor and review the effectiveness of all existing HR policies and processes, and make recommendations for improvement as appropriate
Identify and report on HR-related risks, making recommendations for managing such risks
Work collaboratively with the CHRO International, local HR teams and Legal to manage complex employee relations matters including dispute resolutions, disciplinaries, grievances, leaves, absences, retirement, and redundancy in a confidential, lawful, and sensitive manner
Oversee compliance requirements with regards to employee contracts, bonuses, pensions, required filings, and related matters
Support the local HR teams in all aspects of benefits administration, selection and coordination with vendors
Provide advice and coaching, supporting the local HR teams on disciplinary, grievance and other people related matters
Work in coordination with the Expansion team to assist in their recruitment process
Represent the company at mediation, arbitration, conciliation, and litigation proceedings, as required
Advise executives, including senior management, within the company
Oversee a team of HR Directors & HR Managers to proactively identify opportunities to enhance the employee experience and help develop and implement innovative solutions
Work alongside and counsel other departments within the company
Research and anticipate unique legal issues that could impact the company from a People Operations perspective.
Research and help to develop strategies to avoid litigation and reduce potential areas of risk
Requirements:
Bachelor's degree in Human Resources, Business Administration, or related field or experience required
Master's degree in Human Resources, Business Administration, or related field or experience preferred
Minimum 10 years of human resource leadership experience
Significant experience in both operational and strategic HR, supporting multiple countries preferably in a fast-growing environment
Fluent in English and preferable in at least one other language of the countries under this position
Excellent knowledge of People Operations/HR processes, tools and practices – performance management, compensation and benefits, employee engagement
Thorough knowledge of applicable employment-related laws and regulations in the APAC region
Proficiency with or the ability to quickly learn KnowBe4's HRIS and talent management systems
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and delegate them when appropriate
Ability to act with integrity, professionalism, and confidentiality
Proficient with Microsoft Office Suite or related software.
Proficient with Google Suite.
Ability to work both independently and as a team
Ability to work well under pressure
Ability to handle high volumes of work at a fast pace
Must be able to travel to various locations with APAC region and the US office on a 1 or 2 yearly basis
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.