Replacement Account Representative

A Day in Life:

The Account Representative will work as a direct representative and liaison for Hertz Rental Car. This role will act as the facilitator and single point of contact between Hertz and the fleet company. The Account Representative’s main responsibly will be account management along with increasing revenue and market share. 

What You’ll Do:

• Develop a thorough knowledge of rental and fleet operating systems

• Responsible for supporting fleet account managers using critical thinking 

• Improve training skills through regular new hire class trainings with fleet account 

• Be part of a diverse team whose focus is providing premier service to both internal and external customers 

• Support Fleet partners during the life cycle of the rental- from reservation to invoice   

• Learn to develop and implement processes to streamline tasks and find efficiencies

• Correspond with VP and C Level employees within the client’s organization 

What We’re Looking For:

• HLE experience

• Experience with frequently used Hertz systems

• Passion for customer service 

• Well-developed communications skills 

• Excellent organizational skills

• Demonstrated ability to work effectively and independently

• Must possess management-level decision making skills

• Proficient in Microsoft Office (including Excel, PowerPoint, Word)

• Critical Thinker

• Solution oriented; using both analytics and service skill set

• Bachelor’s degree, preferred, but not required 

• Ability to collaborate with internal and external stakeholders across multiple functions and locations

• Ability to influence

• Flexible and adaptable; ability to work effectively in ambiguous situations 

• Excellent verbal and written communication skills  

• Results driven, ability to make decisions and help solve problems

• Ability to work under minimal supervision with a goal-oriented mindset.

• Ability to see the big picture and leverage critical thinking and decision-making skills.

• Excellent organization, time management, delegation, and prioritization skills.

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz Rental    

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

  #ZIP

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.   US EEO STATEMENT  At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.  Individuals are encouraged to apply for positions because of the characteristics that make them unique.  EOE, including disability/veteran