Associate Director of Commercial Operations

Vera Therapeutics is a commercial-stage biotechnology company focused on the pursuit of truth in science to transform medicine in autoimmune disease, starting with the kidney. Vera Therapeutics’ flagship commercial product is TRUTAKNATM (atacicept-vymj), a B-cell activating factor (BAFF) and A proliferation-inducing ligand _(_APRIL) inhibitor. Vera Therapeutics is evaluating multiple diseases where the reduction of autoantibodies through inhibition of BAFF and APRIL may prove clinically meaningful. Vera Therapeutics was founded in 2016 and is based in Brisbane, California. To learn more, visit www.veratx.com.   At Vera, our values are the cornerstone of our culture and guide how we work together every day. We lead with empathy, act with an owner’s mindset, demand clarity, work without fences, and execute with urgency because patients are counting on us. From how we hire and develop our people to how we advance rigorous science, we are building a team committed to transforming medicine in autoimmune diseases, starting with the kidney. 

Position Summary:
The Associate Director of Commercial Operations will report to the Senior Director, Business Operations and will be responsible for managing the day-to-day operations of delivery and communication of all US field operations and administration. Working with commercial operations team and key personnel including, the broader Commercial team leaders.

Responsibilities:

Data and Ecosystems for Analytics

• Collaborate with IT to manage cloud technology and reporting platforms to support analytics and reporting needs, including executive and leadership dashboards, launch and KPI reporting.
• Own and optimize CRM systems (e.g., Veeva) tailored to Vera workflows, including high valued customers, referral networks, and long sales cycles.
• Ensure accurate tracking of HCP engagement, account activity, and all other field promotional effort.
• Analyze field activity and territory performance with sensitivity to qualitative insights and traditional/non-traditional KPIs.

Sales Operations & Field Enablement

• Support specialty field teams (e.g., sales, regional marketing directors, field reimbursement managers and field medical) with inquiry resolution, analytics and training.
• Partner with Training and HR to support onboarding and continuous enablement for field teams.

Territory & Targeting Strategy

• Design and manage highly focused territory alignments based on high valued customers, referral pathways, and regional patient density.