Human Resources Manager

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services.

Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco.

Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all.

For more information about us, visit www.larkinstreetyouth.org.

WHAT YOU'LL DO:

Reporting to the Senior Managing Director of People, the Senior HR Manager provides leadership and day-to-day oversight for key Human Resources functions that support the agency’s people strategy, compliance obligations, employee relations practices, and employee engagement initiatives. This role partners with staff and leaders across the organization to promote consistent HR practices, timely service delivery, and a respectful, inclusive workplace.

This is a full-time position, eligible for full benefits.

This is a hybrid position, working in the San Francisco office at least three (3) days per week. 

ESSENTIAL DUTIES:

• Respond to and help resolve employee relations matters in a timely, consistent, and appropriate manner, escalating complex concerns as needed.
• Conduct or support voluntary separation processes and exit interviews, documenting feedback to inform retention, engagement, and workplace improvement strategies.
• Coordinate workers’ compensation claims by ensuring accurate documentation, timely follow-up, and appropriate communication with employees, insurance providers, and applicable agencies.
• Triage HR service tickets and ensure matters are assigned to the appropriate owner within one business day of receipt.
• Administer the Clipper Bay Pass program and respond to related employee questions.
• Administer employee leave processes, including medical, sabbatical, administrative, and other leaves, while maintaining appropriate communication regarding status, documentation, and anticipated return-to-work timelines.