Operations Coordinator III

itD is seeking an Operations Coordinator III to own day-to-day operational execution for a collaborative audio research team supporting Reality Labs’ virtual and augmented reality technologies. The ideal candidate will bring 5+ years of hands-on operations experience, strong written and interpersonal communication skills, and a track record of improving processes, coordinating logistics, and supporting cross-functional teams in fast-paced environments.

Location: Fully onsite in Redmond, WA, 5 days/week, with morning availability required. This is an individual contributor role with hands-on operational and logistical responsibilities.

Contract Duration: Approximately 6 months, with potential for extension
Pay Rate: Up to $28.08 per hour, depending on experience.
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Own onboarding and offboarding activities, including building access, team orientation, walkthroughs, equipment coordination, and short-notice departures.

• Execute and streamline day-to-day operational processes, balancing recurring responsibilities with unpredictable and time-sensitive requests.

• Coordinate lab, equipment, and facility logistics, including gear distribution, workspace allocation, physical setup, and related support.

• Maintain information-sharing platforms, documentation, trackers, and repositories to ensure resources remain current, organized, and accessible.

• Monitor operational activities, identify issues early, resolve problems when possible, and escalate appropriately when additional support is required.

• Coordinate team events and activities, including logistics, scheduling, communications, and hands-on physical setup.

• Develop lightweight tools, processes, and documentation to address organizational needs and provide basic technical and operational support.

• Collaborate with stakeholders across the research organization, communicating effectively with employees and leaders across a wide range of seniority levels.

Internal Responsibilities

• Attend regular internal practice community meetings.

• Collaborate with your itD practice team on industry thought leadership.

• Complete client case studies and learning material, including blogs and media material.

• Build material to contribute to the Digital Transformation practice.

• Attend internal itD networking events, both in person and virtually.

• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

• 5+ years of professional operations experience or equivalent relevant experience.

• Strong written and interpersonal communication skills, with the ability to communicate professionally across a wide range of organizational levels.

• Demonstrated experience with hands-on operational execution, including logistics, onboarding/offboarding, physical setup, equipment coordination, or similar responsibilities.

• Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously.

• Demonstrated cross-functional collaboration and stakeholder coordination experience.

• Proven ability to work independently in ambiguous environments and identify, resolve, or escalate operational issues.

• Willingness and ability to perform hands-on, physical, and repetitive operational tasks as required.

• Experience working in a fast-paced research, hardware, or product-development environment.

Preferred Qualifications and Skills

• Previous experience as a company employee or contractor.

• Experience supporting AR/VR, audio research, hardware, or other technical research environments.

• Experience building lightweight tools, trackers, process documentation, or information repositories to improve operational workflows.

• Experience with lab operations, space planning, equipment logistics, or workplace operations.

• Experience coordinating team events and physical logistics in a technical or research organization.

Education

• Bachelor’s degree in Business, Administration, or a related field; relevant professional experience may also be considered.

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!