Logistics Network & Operations Manager
Posted 10 Sep 2026
Advertised as “ Logistics Network & Operations Manager - Jumia (Full Time)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- People management
- Employment
- On-Site
- Contract
- Full-time
No salary listed for this role.
Field of studyIndustrial Engineering, Logistics, Operations, Supply Chain Management (or related)
Study levelBachelor's
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
- Apply with your Jumia e-mail.
The Logistics Network & Operations Manager is responsible for the simultaneous coordination and operational oversight of the Sorting Center, Reverse Logistics, and Freight Transport operations within the Jumia Supply Chain. Reporting directly to the Head of Logistics, this physical operations role manages stock movements, optimizes outbound transport costs, tracks parcel backlogs, and leads warehouse and dispatch teams to ensure efficient parcel delivery and end-to-end SLA compliance.
What you will be doing:
-
Multi-Unit Operations: Supervise daily physical operations across the Sorting Center, Reverse Logistics, and Transport hubs, ensuring outgoing parcels follow FIFO processes to improve customer delivery timelines.
-
Hub & Dispatch Management: Track parcel backlogs, monitor hub quality standards, and coordinate delivery capacity and frequency with dispatch agents and 3PL shipping partners.
-
Cost & Transport Route Optimization: Optimize outbound parcel flows and freight shipping routes to reduce overall transport cost per package shipped.
-
Workforce & Team Leadership: Directly lead and train Sorting Center and Transportation Managers, oversee floor teams, handle administrative management, and ensure warehouse/site security monitoring.
-
Process Improvement & Projects: Implement continuous improvement projects across supply chain nodes, roll out scalable warehouse operational processes, and build operational dashboards to monitor logistics KPIs.
-
Field Alignment & Travel: Conduct field visits, carry out regional travel to logistics hubs, and collaborate with internal departments (HSE, Security, Facilities) and external transport partners.
What we are looking for:
-
Education: Bachelor’s degree in Supply Chain Management, Logistics, Operations, Industrial Engineering, or a related field.