Manager, Strategic Engagements

About Us: 

Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes. 

At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce. 

About the role:

We are looking for a self-starter who builds strong client relationships and takes ownership of day-to-day client inputs, working under limited instruction with guidance available on more ambiguous items. The ideal candidate supports the client relationship, using Pacvue's platform and data to execute agreed-upon strategies and flag opportunities for manager review, beginning to exercise independent judgment on day-to-day decisions. Day to day, this includes supporting paid search and display media execution for various retailers, helping prepare budget recommendations to help clients hit their business objectives, flagging operational KPIs or opportunities that impact advertising effectiveness, and delivering regular reporting on performance. This role requires someone who can work through a data set, follow established frameworks to build out a plan, and present findings and recommendations to the manager or team lead, who will align senior stakeholders. This team owns some of our most complex and highest-value accounts, spanning both enterprise brands and agency-managed clients, working within established account management processes. 

Responsibilities: 

• Support the client relationship by building solid rapport, demonstrating transparency, and helping deliver results against joint business objectives 
• Help develop growth plans under manager guidance, support client alignment conversations, and execute against the agreed-upon approach 
• Measure efficacy of the strategy through regular reporting against core retail media KPIs and support ad-hoc audits to identify areas for refinement 
• Apply retail media activities and other retail readiness recommendations to drive increased traffic and conversion and organic search ranking improvement 
• Flag incremental sales opportunities to the manager through participation in retailer programs, additional promotional opportunities, and recommendations to improve operational KPIs