Client Services Manager
US$70,500 – US$83,000 / yr base salary
Posted 16 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
| Base salary | US$70,500 – US$83,000 / yr |
|---|
Study levelBachelor's
Title: Client Services Manager
Department: SEO Career & Alternative Investments
Report to: Director, Partnership Management
Compensation: $70,500 - $83,000
FLSA: Exempt
Employee Type: Full-Time, Regular
Location: New York, NY
Work Arrangement: Hybrid - 3 days/week in the SEO office at 55 Exchange Place, New York, NY 10005
ABOUT SEO
Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually.
POSITION OVERVIEW
The Client Services Manager is a strategic and tactical liaison to SEO's alternative investment partners and Conference (AICON) Sponsors, and a key operational driver of SEO's programming. This role supports management of the end-to-end partner relationship for a portfolio of 50+ alternative investment partners — collecting recruiting needs, communicating to program teams, and ensuring they are met to partners' satisfaction — while also supporting the execution of the SEO Alternative Investments Conference (AICON) and Limited Partner (LP) programming. The role maintains a comprehensive strategic plan spanning marketing, communications, tracking, and data maintenance, and supports the Director, Partnership Management and the Associate Director, AICON & E&F (Endowment & Foundations) in maintaining positive, professional relationships across the SEO community.
Partnership Management
- Act as the client contact support for Director, Partnership Management, across a portfolio of 50+ alternative investment partners.
- Support the Associate Director, AICON and E&F in managing and maintaining conference sponsorships.
- Attend partner meetings, documenting meeting notes and action items.
- Coordinate the internal partner access process, sharing candidate resumes/profiles with partners, tracking responses, and measuring outcomes.
- Create partner registration forms for SEO events using tools such as Monday.com and Google Docs.
- Manage and update the SEO partner portal.
- Create, distribute, and track contribution invoices and contribution acknowledgement letters for partners and/or Sponsors.
- Attend program and partner in-person events outside of business hours as needed. Some programs may require air or train travel 1-3 times per year.