Head of Production & Run

Head of Production & Run- eRetail ( all genders)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

Context

Within a leading luxury client, Valtech operates as a strategic technology partner under a factory-based delivery model focused on performance, transformation and scalability.

As a Head of Production & Run you will the smooth operation of stores, e-commerce platforms and payment flows through a eRetail Production Control Tower, driving the shift from reactive incident management to proactive, KPI-driven operations. Scope includes 46 applications, coordination of onshore/offshore teams, maintenance partners, service desk and product squads.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The role

Ensure the reliability and continuity of e-commerce and payment operations across day-to-day activities and critical launches. Lead the transition from reactive incident management to a proactive, structured and KPI-driven operating model through a eRetail Production Control Tower.